Shipping policy

Shipping Policy

Processing Time: As each piece is a custom-made work of art, please allow our artists [e.g., 5 to 15] business days to hand-sculpt your statue. During peak seasons, processing times may be slightly extended, but we will always do our best to complete your order as quickly as possible.

Shipping Time: Once your statue is crafted and inspected, it will be carefully packaged and shipped. Shipping time typically depends on your location, ranging from [e.g., 7-15] business days.

Shipping Fees: Shipping costs will be calculated at checkout based on your destination and the weight of the package. We offer [Free Shipping/Expedited Shipping] for all orders, shipping to [Region, e.g., Worldwide/USA].

Order Tracking: Once your order has shipped, you will receive a confirmation email containing a tracking number so you can follow your statue's journey to your home.

Important Notice: Due to the custom nature of our products, we are not responsible for shipping delays caused by customs processing or unexpected carrier issues. However, if your package remains in transit for an unusually long period, please contact us via our support email, and we will be happy to assist you.